| SUMMARY: |
15 years diverse I.T. experience including strong software / web development, database development, system and network administration. 4 years USAF Intelligence; 3 years USAFR Communications and Computers. Strong work ethic, with a thirst for efficiency.
Seeking full-time employment in software or web development, or another Information Technology discipline. |
| KEY SKILLS: |
Object-Oriented Software Application Development
Full SDLC: Iterative / Agile / Waterfall Models
Project Management / Service-Oriented Architecture
Web Site Development / Administration
Relational Database Design / Administration
System and Network Installation / Administration
User Interface Design / Process Automation
|
| TOOLS: |
Languages: C#, VB.NET, ASP.NET, Visual Basic, ASP, SQL, PL/SQL, DHTML, JavaScript, XML, XSL, CSS, batch / shell scripts, WinBatch, eSuperScripting
Databases: SQL Server, Oracle, Access, PostgreSQL, MySQL
Other Tools: VMWare, TouchStar, Cisco PIX, Mi-Forms Designer, CVS, SourceSafe, Citrix
|
| EXPERIENCE: |
|
| 10/07 - Present |
TELNET MARKETING GROUP, INC. – Raleigh, NC
Information Technology Manager; Network Administrator
| • |
Developed intelligent and dynamic sales agent applications with a Service-Oriented Architecture (SOA), using C# .NET web services and Windows system services, ASP.NET, T-SQL queries and stored procedures, TouchStar eSuperScripting and ASB. Dramatically increased user efficiency and productivity. |
| • |
Routinely wrote advanced T-SQL queries and stored procedures to perform complex data analyses and operations in SQL Server. |
| • |
Developed an automated report generating system using WinBatch, on a VMWare virtualized server. |
| • |
Built an extensive I.T. Wiki containing an invaluable troubleshooting knowledgebase, process documentation, and reference materials. |
| • |
Sole provider of all I.T. services and support for a 100+ seat call center. |
| • |
Administrated, maintained, procured, upgraded, and inventoried all electronic equipment in the company: servers, racks, network and telephony infrastructure, PC and thin client workstations, printers, and office phones. |
| • |
Extensively trained and experienced in TouchStar predictive dialing software and Dialer hardware. |
| • |
Researched, designed and proposed a VOIP system that could be integrated with the Dialer, for flexibility and significant long-term cost savings. |
| • |
Architected and implemented remote telephone sales rep capability; set up dozens of sales agents to work from home. |
| • |
Authored detailed technical reference documentation for non-technical remote (home) users. |
|
| 3/03 - 10/07 |
HEALTH DECISIONS, INC. – Chapel Hill, NC
Information Systems Developer
| • |
Developed, documented, tested, and supported clinical trial management software in an FDA-regulated environment utilizing VB, ASP, PL/SQL, VB.NET, JavaScript, Java, and WinBatch. |
| • |
Managed numerous development projects through the full Software Development Life Cycle, using Agile methods. |
| • |
Dramatically streamlined and enhanced business-essential Visual Basic application suite, reducing maintenance cost by 93% and improving the performance of data import routines by 99%. |
| • |
Performed Oracle database design and administration. Routinely developed advanced SQL scripts and PL/SQL prodecures to perform complex database operations. |
| • |
Proactively developed process automation tools utilizing multiple languages and platforms. |
| • |
Developed powerful, filterable web-based reports using ASP, for internal and external customers. |
| • |
Developed, implemented, deployed, and supported the Smart Pen™, a significant new cutting-edge technology for entering and processing data using a "Digital Pen". Reduces time to receive and import study data from days to seconds. |
| • |
Performed system, Oracle database, web, and network administration duties augmenting or on behalf of I.T. personnel. |
|
| 4/01 - 5/02 |
XEROX CORPORATION – Webster, NY
Configuration Manager; Software Developer
| • |
Developed process automation utilities using Visual Basic and XML, improving efficiency by 80%. |
| • |
Configured and enhanced a custom CD autorun application in Macromedia Director. |
| • |
Responsible for authoring, quality assurance, duplication and distribution of localized software CDs. |
|
| 5/00 - 3/01 |
INFO DIRECTIONS, INC – Victor, NY
Intranet Web Developer
| • |
Developed a dynamic, database-driven corporate intranet web site from the ground up, utilizing ASP and SQL Server. |
| • |
Built a web-based customer support and problem tracking application. Involved database design, and featured dynamic client-side content using XML, JavaScript, and DHTML. |
| • |
Designed data-rich web interfaces; generated graphical layout prototypes. |
|
| 8/98 - 7/01 |
UNITED STATES AIR FORCE RESERVES – Niagara Falls, NY
Communications and Computers Specialist
| • |
Responsible for installation and maintenance of PC workstations and servers for the Base Communications Center. |
| • |
Received 3 months of intensive training in System and Network Administration, PC and Network Hardware, batch file scripting, Novell NetWare, and Information Security. |
| • |
Received Top Graduate Award from Communications and Computers Technical Training, for superior performance. Graduated with a 98% cumulative average. |
| • |
Held a Secret security clearance for the duration of service in the USAFR. |
|
| 8/98 - 5/00 |
ROCHESTER INSTITUTE OF TECHNOLOGY – Rochester, NY
Senior Lab Assistant, I.T. Computer Labs
| • |
Tutored in Visual Basic, Dreamweaver, Fireworks, Director, Photoshop, Premiere, Microsoft Office, HTML, and Linux. |
| • |
Performed customer service, Windows NT account administration, PC hardware and software troubleshooting. |
|
| 8/94 - 8/98 |
UNITED STATES AIR FORCE – Various locations
Intelligence Systems, Network and Web Administrator; Target Intelligence Specialist
| • |
Built an award-winning secure Intelligence web site; one of the first such sites on the worldwide secure intranet Intelink. |
| • |
Installed and administrated a base-wide LAN of 30+ PCs and Sun workstations, connected via encryption devices. |
| • |
Developed advanced Excel spreadsheets and Access databases to manage massive classified product inventories. |
| • |
Responsible for managing COMSEC material (cryptographic keys); included deployment, security, and destruction. |
| • |
Highly trained in managing and protecting sensitive / classified information. |
| • |
Held a Top Secret SCI security clearance for the duration of service in the USAF. |
| • |
Awarded 2 Medals of Achievement, for superior performance. |
|
| EDUCATION: |
Bachelor
of Science in Information Technology, Rochester Institute of
Technology.
Concentrated in System Administration, and Web Development / Multimedia.
Graduated with honors. |
| Communications and Computers Technical Training, USAF |
480 hours |
certificate + honors |
| Target Intelligence Technical Training, USAF |
776 hours |
certificate + honors |
|
OTHER EXPERIENCE:
| • |
Developed a Windows Forms Application in C# .NET to perform comprehensive remote server monitoring, administration, and activity logging via UDP. |
| • |
Programmed many Visual Basic utilities, including a popular tool for file and folder organization. |
| • |
Developed and administrated personal web server, home network, and domain for over 11 years. |
|
| REFERENCES AVAILABLE UPON REQUEST |
|
This resume is also available in
Microsoft Word,
and
plain text format.
|
| (Holmes_9d-2009_dev) |